FAQ’s

Our most Frequently Asked Questions

Who are The Cocktail Connoisseurs?

The Cocktail Connoisseurs are a group of Cocktail Mixologists that came together during the first Covid-19 National Lockdown in May 2020, with an idea to continue bringing the cocktail experience to cocktail lovers at home whilst bars were shut through a range of Home DIY Cocktail Kits.

What do our Cocktail Kits include?

Our home cocktail making kits include everything you will need to make four bar quality cocktails at home – with premium ingredients, exact quantities and easy to follow recipes & tutorials.

Our Home Cocktail Sets include:
– Premium Spirits
– Liqueurs
– Syrups
– Citrus Juices
– Mixers
– Bitters
– Garnishes
– Recipe Cards
– Tutorial Videos

Explore our range below:

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What are Virtual Cocktail Masterclasses?

Bring your friends and colleagues together virtually with our online cocktail making classes, with the opportunity to learn how to make a range of cocktails from the comfort of your home. Our online virtual cocktail classes commence with the delivery of DIY home cocktail kits to all guests, including all the ingredients required to make a selection of cocktails. This is followed by an evening of mixology via Zoom, hosted by your very own Cocktail Connoisseur, where all guests will learn how to make their cocktails using the ingredients in their kit, a range of mixology techniques and of course enjoy their cocktail creations. Visit our Virtual Cocktail Masterclass page to find out more and book today…

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You must be 18 or over to use or purchase through our site

We have a strict 18 and over age policy!

Alcohol should only be purchased for delivery to intended recipients (or persons who will accept delivery on behalf of the named recipient) who are aged 18 and over.

It is a criminal offence for a person under 18 to purchase or attempt to purchase alcohol and it is an offence to purchase alcohol on behalf of a person aged under 18.

By using and purchasing through our website, you agree you are 18 or over​​​.

How long will my order take to be delivered

We aim for all orders to be delivered within 3-4 working days. However, on the very rare occasion, there may be slight delays. All orders placed after 12pm on Friday will be despatched the following Monday

Where do you deliver to?

We currently deliver to the UK

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Can I get Next Day Delivery?

If you require next day delivery, please contact customer service and we will see what we can do

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What if I order over the weekend?

All orders placed after 12pm on Friday will be despatched the following Monday

What if I need to change my delivery address?

If you need to change your delivery address, please contact us as soon as possible. Once orders have left the warehouse, you will not be able to change the delivery address

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I am not happy with my purchase?

We want you to be 100% satisfied with your experience with us, if you don’t feel satisfied, please get in touch with customer service and we will do everything we can to put it right

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How do I place a Corporate or Bulk order?

For all corporate & Bulk orders, please get in touch and someone will be more than happy to assist you

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Can I send kits outside of the UK?

I’m afraid at this time we are not able to ship outside of the UK, however we are working as quick as we can to offer this

COVID-19 Safety

We want all our Customers and Connoisseurs to feel as safe as possible during this time – so we’ve put the following measures in place:

  • Mandatory use of masks/gloves during packaging;
  • Hand sanitiser in packaging facility;
  • Regular sanitisation of packaging areas;
  • No cash transactions;
  • Strict health & safety risk assessments completed.
Food Allergies and Intolerances

We have taken precaution when selecting the ingredients for our kits, but we cannot guarantee that the ingredients/drinks are 100% allergen free. If you require further details, please contact us and one of the team will be in touch – Thank You 

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Are your cocktail kits vegan?

Yes, all our Cocktail Kits are Vegan Friendly

100% Recyclable and (Almost) Plastic Free

Since The Cocktail Connoisseurs was born, our environmental impact and how we minimise this has been at the forefront of our minds! Here is a couple of the areas we have considered:

  • All packaging, including the box, menus & ingredient bottles are 100% recyclable;
  • Nearly all the bottles included in our cocktail making kits are made from glass, even down to our own citrus juices & sugar syrups, which are bottled in glass and labeled with paper labels. The only plastic bottles are brands that are out of our control (however still recyclable);
  • The print finish of all collateral and menus in our kits is uncoated and recyclable, unlike some soft touch laminate finishes that feel nice, but have a layer of plastic over the top.
Exact Ingredients and Zero Wastage

Another aspect we have focused on since we launched is our goal to have exact ingredient’s and zero wastage with our products! To meet our goal, we have made sure:

  • All our kits include the exact quantities you will need, meaning you won’t have leftovers or have to throw anything away;
  • We have worked hard to pack our kits in the most sustainable way possible, using every gap we can, reducing the box size and protective packaging we need to use
What are Bottle Markers?

On our sugar syrup, lemon juice & lime juice bottles, we have printed perfect pour bottle markers on the labels. All you will have to do is pour in line with the
markers for the perfect measurements!

Can I add a gift message?

You can absolutely include a gift message with your order, which will be included in the kit! You can add this on the checkout page, after the billing details section.

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